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Last Updated: 9 May 2019

Privacy & Data Protection

Able Warton have a duty of care to the people whose data we process. We recognize that our users/customers are our most valuable assets and we strive to provide the highest quality of service possible and are committed to the protection and respect of their personal information.

We will never sell, rent or distribute or make public any of your information without your permission; unless we are required to do so by law.

Through use of our website you consent to the collection and use of your personal information as laid out in this Privacy Policy. If; for any reason; you do not agree to the terms in this policy, please do not use or visit this website. Wherever applicable and required by law, we will seek your explicit voluntary consent for us to process any personal data which you have provided or that has been collected by this website. Please be aware that if you do not grant consent to process your personal data when we request it, you may not be able to use this website.

Any personal information shall only be kept for as long as is necessary based on the purpose of its collection, or as required by any applicable laws and/or regulations.

Along with our business and internal computer systems, this website is designed to comply with the GDPR Regulation with regards to data protection and privacy.

General Data Protection Regulation (GDPR)

On the 25th May 2018 GDPR regulations came into force. As a result we; as a company; have to inform you what data we hold about you and how we use it. All information is held in the database within our computer system or; where necessary; in paper format which is stored in a secure location. All data is accessible to authorised persons only.

Your information shall never be sold/passed on to any third party without your permission; unless required by law; and shall only ever be used for the purposes of processing our trading interactions and fulfilment of contracts such as when you purchase any of our products and/or services, including the use of survey forms, both electronic and paper based, to maintain; and where possible continually improve; our customer service and product/service quality. Your information shall also be used to better understand our customers and improve upon the services we provide. Records are also retained in order to fulfil legal and regulatory obligations/requirements.

EU General Data Protection Regulation 2018 (GDPR)

HM Revenue & Customers (HMRC)

HM Revenue & Customers (HMRC) require us to send them some of your information whilst you use our Making Tax Digital (MTD) Service. This information is used to prevent fraud/criminal activity and to keep your data safe, private and secure.

Read the HMRC: Transaction Monitoring Privacy Notice for a full explanation.

Information Collection & Use

The personal information which we may collect/retain for the purposes as laid out in this Privacy Policy may include (but is not limited to):

  • Your Name
  • Business Name
  • Address
  • Phone Number
  • Email Address
  • VAT Number
  • Company Registration Number

We may also collect, record and analyse the information of those who visit/use our website. The information that we record may include (but is not limited to):

  • IP Address
  • Geographic Location
  • Web Browser
  • Number of visits
  • Length of time spend on a page/this website
  • Page Clicks/Visits
  • Where visitors have come from

Further to this we may add information collected through use of page view activity and the website may collect and process any personal information that you volunteer to us; for example when you use one of our website forms to contact us or sign up for newsletters/notifications. If you provide us with your social media details; should we ever ask for them; we may retrieve information which you have made publicly available on your social media profile(s).

Newsletters / Notifications

Any marketing/promotional material which is to be distributed electronically shall only be sent to those who have voluntarily chosen to ‘Opt In’, with anyone who has opted in being able to ‘Opt Out’ at any time.

If you choose to ‘Opt In’ you may receive our newsletters and notifications from time to time. We may also use your information for our marketing research to understand the demographics and other preferences of our users.

Purpose of Personal Information

We use the collection of personal information to enable us to improve visitors experience when using our website by analysing how they use the website, communicate with users/visitors, customise website content displayed to users/visitors, provision of services offered by this website and for any other purposes are laid out in this Privacy Policy.

Website Security

We are committed to ensuring that your personal information is secure. We have put in place reasonable and appropriate measures; both electronic and physical; to ensure the security of any information that we may collect, ensure the appropriate use of information, maintain the accuracy of data and to prevent any unauthorised disclosure or access of information.

This website uses an SSL Certificate, which is a small data file that digitally binds a cryptographic key to our organization's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. This means that all communications between your browser and our website are secure.

We will never ask for any passwords in any phone call or email, and strongly recommend that you do not share any of your passwords with anyone. Where applicable you should always sign out of any account or service once you have finished using it/at the end of each session. Further to this you may also wish to close your browser window once finished to help protect your personal information from others who may use the same computer.

Important Note: No data transmission over the internet can be guaranteed to be 100% secure, and whilst we make every effort to protect your personal information we cannot completely ensure the security of the information which you choose to transmit to us, or to or from our online products/services. Once we receive your transmission we will make every effort to ensure its security but all such transmissions are carried out at your own risk.

Cookie Policy

What is a cookie?

A cookie is a small file which is sent to your computer, phone or tablet (or any other web access device) by a website. These files can then be accessed by that website as and when you visit it.

Find out more about the use of cookies on AboutCookies.org and cookiecentral.com.

What is web storage?

Web storage is a way in which websites store data on your computer. This falls into two categories; local storage and session storage.

Local Storage
Stores data with no expiration date. This means that the data is stored for future use by the website.
Session Storage
Stores data for one session. This means that the data is lost when you leave the website (close the last open tab on your browser).

Web storage is more secure than cookies and holds information per origin (per domain/website and protocol). This means that all pages from the same origin can store and access the same data.

Why do we use cookies/web storage?

We use cookies and web storage to ensure that certain aspects of our website and its functionality work efficiently and correctly.

Cookies:
We do our best to not use cookies but should we have to we only ever use service cookies that help us to make our website work as efficiently as possible.

Local Storage:
We use local storage to hold information that may be needed should you return to our website. When you accept our cookie policy your acceptance is stored in local storage meaning you are not prompted about the cookie policy again. If our website provides online shopping services that your basket identifier is stored in the local storage until you complete your order. This means that if for any reason you leave our site the items in your basket will be still be there when you return.

Session Storage:
We use session storage to hold information that is only relevant to your current visit to our website. This can be something as simple as an identifier for your current session/visit that is used to give you the smoothest possible experience whilst using our website.

Removing our cookies

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Managing your preferences

Most browsers on all web browsing devices (PC's, Phones, Tablets, etc.) allow you to turn off cookies. To disable cookies check the below links for your browser to get specific information on how.

Cookie settings

Internet Explorer
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.

Firefox
Cookie settings in Firefox are managed in the Options window's Privacy panel.

Chrome
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.

Safari
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.

Opera
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies.

Mobile Devices
To manage cookies on your mobile device (phone or tablet) please consult your manual.


Information on deleting or controlling cookies and how they work is available at AboutCookies.org.
AboutCookies.org has more information about how cookies work with specific browsers.

Please Note:
By deleting cookies or disabling future cookies you may not be able to access certain areas or features of our or another website.

Acceptance of Conditions

We assume that all the users and visitors of this website have read/understood this document and agree to its contents and the conditions within. If, for any reason, you do not agree with this privacy policy, you should refrain from using our website, products and services. Continued use of our website, products and services after having been informed of the changes to these conditions implies acceptance of the revised privacy policy.

Policy Updates & Amendments

This privacy policy is subject to change at any time without prior notification so users/visitors should check this page regularly for any changes to the privacy policy. The latest revision date of this document can be found at the top of the page.

Disclose of Personal Information

We will not pass on/hand over/reveal any personal information of our users/visitors without their prior voluntary consent, with the exception of when required to do so by law or should it become required to initiate legal proceedings against that user/visitor. We are permitted to disclose personal information when we have good reason to believe that this is legally required.

Questions

If you have any questions regarding our privacy policy, please contact us.